Help Center

How CircleUs works

Everything you need to keep your group connected, organised, and safe.

Features

One private hub for your whole group.

Live Location

See where every member is in real time on an interactive map.

Family Calendar

Month, week, and day views. Shared events keep everyone in sync.

Tasks & Points

Assign tasks with owners. Earn points for completing them and climb the leaderboard.

Shopping Lists

Collaborative lists with smart recommendations based on your habits.

Photo Gallery

Share moments. Auto-compressed to 4 MB or less. Sort by newest, oldest, or uploader, and view in a sleek lightbox.

Smart Alerts

Geofence alerts when kids arrive at or leave school, practice, and more.

Analytics

Circle analytics: activity, location history, task completion, and more. Admins get a full platform dashboard.

Polls

Put questions to your circle and collect votes in real time. Great for quick family decisions.

Privacy First

Your data stays in your circle. No ads, no tracking, no sharing.

Bring Lists

Coordinate who brings what to any event. Assign items by person, track what is packed, and link lists to calendar events.

Game Time New

Family-friendly games built in. Play Mini Sudoku, Snake, or the daily Word Puzzle and compete on the leaderboard.

Real-Time Sync New

Every change to location, tasks, chat, and shopping syncs instantly across every device. No refresh needed.

AI Assistant New

Conversational AI that answers questions and creates events, tasks, shopping lists, and polls with a single confirm tap.

Premium Plan Premium

Larger circles, calendar sync (.ics export), extended location history, and priority support. $9.99/mo or $69.99/yr.

Getting started

Set up your circle in a few minutes.

1

Create or Join a Circle

A Circle is your family group. One person creates it and becomes the Admin. Others join using the invite code or link.

2

Invite Family Members

In the Members tab, tap + Add Member, then share the invite code via the Send Link button. Members open the link on their phone and sign in.

3

Enable Notifications

Go to the Members section and tap Enable Notifications to receive location alerts, task reminders, and beep sounds.

4

Install as an App

On Android: browser menu, then Add to Home Screen. On iOS: Safari Share button, then Add to Home Screen. You get a native-like app experience.

5

Set Up Location Alerts

Admin: go to the Location tab, tap + Add Place on the map, choose a member and a location name such as School. You get notified when they arrive or leave.

CircleUs AI Assistant New

Your circle's smart coordinator, always on, always helpful.

The CircleUs AI Assistant is a conversational AI built into the app. Ask about your schedule, tasks, and shopping in plain language, or have it create events, tasks, shopping lists, and polls for you with a single tap.

Add Events“Schedule a dentist appointment for Friday at 3pm”
Create Tasks“Add a task to take out the recycling tonight”
Shopping Lists“Add milk, eggs, and bread to the list”
Create Polls“Poll the family on where to eat Saturday”
Ask Questions“What events do we have this week?”
Summaries“Give me a quick family summary”

How to open it: look for the sparkle button floating above the bottom navigation bar on the right side. Tap it to open the AI chat.

Confirm before anything is saved. When you ask the AI to create something, it shows a confirmation card with all details pre-filled. Edit any field before confirming. Nothing is saved until you tap Confirm. Write actions cost 2 credits.

AI credit allowance

Free

5
one-time trial credits
Read = 1 cr, Write = 2 cr

Premium

200
credits per month
Resets monthly

The AI is powered by Claude Haiku (Anthropic). All AI queries and costs are tracked in the Admin financial dashboard for full transparency.

Smart Circle Digest

An AI-generated summary delivered straight to your circle's chat.

The Smart Circle Digest uses AI to generate a personalised summary of everything happening in your circle and posts it to your Chat tab. It covers:

Send it manually: Admins go to Analytics, then Admin Dashboard, then Smart Circle Digest, and tap Send Digest Now.

Daily auto-send at 6:30 AM Premium
Circle owners on Premium can enable automatic daily delivery: open Circle Settings, toggle on Daily Smart Circle Digest, and select your timezone. The digest fires at 6:30 AM and is skipped on days with nothing to report.

AI Insights

Intelligent observations about your circle's activity patterns.

Available to admins in Analytics, then Admin Dashboard, then AI Insights. The AI analyses engagement across your circle and surfaces observations like low member activity, high task overdue rates, or invite funnel drop-off, giving you actionable context at a glance.

Pro tip: use the Analytics section to see how often each member visited different places this month, track task completion trends, and spot overdue items. All sections are collapsed by default. Tap any header or use Expand All to explore.

WhatsApp reminders

Free contextual nudges, no API required, opens your own WhatsApp.

Phone numbers must be saved. Nudge buttons only appear when a member has a phone number on file. To add one: Members, tap a member, Edit Profile, enter the number with country code, then Save.

Circle admins and event, task, and list creators can send personal WhatsApp reminders to members with a single tap. A preview of the pre-filled message is shown first so you can edit it. No business account or API cost. Where to find the nudge buttons:

The nudge message deep-links back to the exact spot in the app so members land where they need to act.

What is included in each plan?

Free to start. Upgrade to Premium when your group grows.

FeatureFreePremium
Price$0$9.99/mo or $69.99/yr
Members per circle10Large circles
Daily Smart Digest-Yes
Attendance analytics drill-down-Yes
Extended location history-Yes
Calendar sync (.ics export)-Yes
All other featuresYesYes

Annual plans save about 42 percent, roughly five months free. Cancel anytime. See the full pricing page.

What is new

v2026.05.18a

Game Time. Play daily word puzzles and Snake with your circle. A leaderboard tracks the best scores over 7, 30, or 90 days. Premium feature.

Updated plans and pricing. The Free plan supports up to 10 members per circle. Premium supports larger circles and adds the Daily Smart Digest and attendance drill-down. A monthly billing option is available alongside annual, which saves about 42 percent.

Per-member attendance drill-down (Premium). In Analytics, Past Events, Premium members can tap any event for a full per-member breakdown: present, absent, and not recorded, including notes.

Recurring edits. When editing a recurring event or task, a sheet asks whether to update this occurrence only or the whole series.

WhatsApp nudges. Admins and event, task, list, and poll creators can send contextual WhatsApp reminders from the app, with no API cost.

Photo compression and sorting. Photos are compressed to 4 MB or less before upload. The gallery sorts by newest, oldest, or uploader.

v2026.05.06

Bring Lists. Coordinate who brings what to any event. Assign items, track packing in real time, and link lists to calendar events.

Account Preferences. All your personal settings (dark mode, simple mode, default screen, menu order, location sharing) in one place.

Smart event search. Search events by title, location, description, organiser, and who is invited.

Need more help?

Cannot find what you are looking for? Reach out and we will get back to you.

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